Shipping policy

Free shipping on every order. The price you see is the price you pay – shipping and any import duties are already included, so there are no surprise fees at your door.

Where we ship

We currently ship to the United States only.

Processing time

Orders are usually processed within 1–3 business days. During busy periods and for newly launched products, processing can take a few extra days.

Delivery time

Most orders arrive within 8–12 business days after processing. Your order ships from our fulfillment partner’s warehouse, which may be located outside the United States.

Holiday orders

Want it before Christmas? We recommend ordering by December 5 for delivery in time for the holidays. Orders placed after that date may arrive after Christmas.

Tracking

As soon as your order ships, you’ll get an email with a tracking number. Tracking can take a few days to update after the package leaves the warehouse.

Delays

If we can’t ship your order within the time stated above, we’ll email you with a new estimate and you can choose to cancel for a full refund.

Lost or damaged packages

If your package hasn’t arrived within 20 business days of your order, or arrives damaged, contact us through our Contact page and we’ll send a replacement or give you a full refund.

Wrong address

Please double-check your shipping address at checkout. We can’t be responsible for orders delivered to an incorrect address provided by the customer, but contact us right away and we’ll do our best to help.